Priority Support

Do you need assured levels of Support for your WordPress Website? Our Priority Support offers fast turnaround times when it’s needed the most.

For over 10 years, we have been developing WordPress Websites and solutions. Many customers have come to rely on our expertise, and our priority support service has been developed with this in mind.

What is Priority Support?

Priority Support for WordPress is what it says it is, delivering prompt support when needed most. Provided on retainer, Priority Support for WordPress places support calls from these clients are pushed to the top of the support line where an experienced and professional WordPress expert is on hand to answer questions, access the website for direct support or fix errors and problems fast.

Priority Support on retainer offers an advantageous support rate with guaranteed service delivery levels. For any business where their WordPress website is their lifeblood, this first-class support option delivers absolute peace of mind.

How do I get WordPress Help for my website?

At Headway Digital we offer a number of priority support options that can be tailor-made to meet any business requirements. Budgets in terms of cost or time needed can be incorporated a retainer to ensure the very best support is offered while remaining affordable.

What is included in our WordPress Support?

Priority WordPress Website support is provided by means of a monthly retainer. The support packages can vary and can be tailored to meet a multitude of requirements. Generally, a priority support service includes:

  • General Website Maintenance
  • Website Security provision and monitoring
  • Frequent WordPress Backups
  • Site monitoring – data leaks or unexpected peaks in traffic
  • Additional hours for WordPress development or inclusion of new features

Other WordPress Services:

We believe in giving the very best service and levels of support for WordPress. As part of this Priority Support retainers can include Search Engine Optimisation and Social Media Management.

Contact us to learn more about how our WordPress Support service has helped a multitude of clients achieve the best result with their WordPress website, or to discuss your unique requirements.