Priority Support

Do you need assured levels of Support for your WordPress Website or Social Media Management? If your answer is yes,  Priority Support is for you.

For over 10 years, we have been developing WordPress Websites and solutions. Many customers have come to rely on the expertise of Headway Digital and our priority support service has been developed for this purpose.

What is priority Support?

Priority Support for WordPress is what it says it is, delivering prompt support when needed most.  Provided on retainer, Priority Support for WordPress places support calls from these customers are pushed to the top of the support line where experienced and professional technicians are on hand to answer questions, access the website for direct support or fix errors or problems fast.

Priority Support on retainer offers an advantageous support rate with guaranteed service delivery levels. For any business where their WordPress website is their lifeblood, this first-class support option delivers absolute peace of mind.

How do I get Priority Support for my WordPress website?

At Headway Digital we offer a number of priority support options that can be tailor-made to meet any business requirements. Budgets in terms of cost or time needed can be incorporated a retainer to ensure the very best support is offered while remaining affordable.

What is included in Priority Support?

Priority WordPress Website support is provided by means of a monthly retainer. The support packages can vary and can be tailored to meet a multitude of requirements. Generally, a priority support service includes:

  • General Website Maintenance
  • Website Security provision and monitoring
  • Backups
  • Site monitoring – data leaks or unexpected peaks in traffic
  • Additional hours for website development or inclusion of new features
  • What else can be included in Priority Support?

We believe in giving the very best service and levels of support for WordPress. As part of this Priority, Support Packages can include SEO and Social Media Management.

To find out more about Priority Support or to order your Priority Support Service contact us here